1. Introduction
Welcome to ebotconnect, operated by Exxoryn Enterprise ("Exxoryn", "we", "us", or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our platform. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information when you use our Service.
By accessing or using ebotconnect, you agree to this Privacy Policy.
2. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you:
- Personal Data: Email address, first name and last name, phone number, and business details that you provide during registration.
- Usage Data: Information on how the Service is accessed and used, including IP address, browser type, pages visited, and diagnostic data.
- Customer Data: Messages, interactions, and details of your customers processed through the automated AI bot on your behalf across WhatsApp, Facebook, and Instagram.
3. Use of Data
Exxoryn Enterprise uses the collected data for various purposes:
- To provide and maintain the Service, including the automation of social media responses.
- To notify you about changes to our Service.
- To provide customer care and support.
- To monitor the usage of the Service.
- To detect, prevent and address technical issues.
- To fulfill any other purpose for which you provide it.
4. Disclosure of Data
We may disclose your personal information in the good faith belief that such action is necessary to:
- Comply with a legal obligation.
- Protect and defend the rights or property of Exxoryn Enterprise.
- Prevent or investigate possible wrongdoing in connection with the Service.
- Protect the personal safety of users of the Service or the public.
- Protect against legal liability.
We also share necessary data with third-party providers (such as Meta for WhatsApp, Messenger, and Instagram APIs) strictly to facilitate our Service.
5. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have certain data protection rights. Exxoryn aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "Effective Date" at the top of this Privacy Policy.
8. Contact Information
If you have any questions about this Privacy Policy, please contact us:
Exxoryn Enterprise
Website: ebotconnect.com
Phone/WhatsApp: +234 912 542 6432
Instagram: @Exxoryn
Location: Nigeria